TTC Video : Effective Communication Skills

Tutorial & e-learning. June 9, 2011 by sputnik.
TTC Video : Effective Communication Skills

TTC Video : Effective Communication Skills
WMV | wmv3 1378kbps | English | 640x480 | 29.97fps | 24 lectures | wmav2 stereo 128kbps | 7.09 GB
Genre: Video Training

Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness—especially by overcoming the psychological and biological hard-wiring that too often gets in the way. In 24 mind-opening lectures, Professor Dalton Kehoe of Canada's York University brings more than four decades of experience as an award-winning teacher, author, and successful business consultant to this exploration of what's really going in any conversation you take part in.

Learn the Techniques for Successful Communication
Building on many years of revealing research, Professor Kehoe explores the scientific foundation of communication skills and offers practical techniques for managing your reactions and speaking effectively in conflict- and tension-laden situations.

He explains the conversational roadblocks we all encounter every day—many of them driven by culturally ingrained and biological processes that operate automatically in most situations—and offers techniques for eliminating them. Each technique he teaches you has proven successful and effective in the toughest laboratories of all: the home, the workplace, and the other social arenas in which you live, work, and play.

You learn
how early cultural learning and deeply learned patterns of reaction in our unconscious mind affect how you see, think, and feel about other people and enhance or undermine your ability to communicate effectively;
how your sense of self develops in everyday talk during your childhood and the ways in which your subconscious is built to sustain and defend your self-esteem, shaping how you think and speak to others for the rest of your life;
the specific styles of talking you use in most situations, including different types of control talk—the unproductive and needlessly aggressive mode that almost always dooms a conversation to a fatal downward spiral—and the more desirable alternative of dialogue talk.

You'll grasp how the latter can facilitate bridge-building even between people who may have very different views of a situation, allowing them to resolve those differences without either party feeling they've been bullied into a solution or demeaned or humiliated.

Just as important, you'll learn the basics of perhaps the most important and neglected aspect of human conversation, the art of actually listening.

TTC Video : Effective Communication Skills


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